Shipping Policy

Processing Time

All orders are processed within 1–2 business days. You will receive an email confirmation with tracking details once your order ships.


Delivery Times

  • United States: 3–7 business days

  • United Kingdom / EU: 5–10 business days

  • International Orders: 7–20 business days, depending on destination


Delays

Shipping times are estimates and may be extended during holidays, high-volume periods, or customs clearance.
Zooone LLC is not responsible for delays caused by carriers, weather, or customs.


Duties & Taxes

International customers are responsible for any applicable customs duties, VAT, or local taxes.


Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info@zooone.co. We will assist you in filing a claim and resolving the issue as quickly as possible.


Shipping Insurance

Optional shipping insurance is available at checkout for additional peace of mind.